Go Against The Flow, in conjunction with Continence Foundation of Australia Victorian Branch Inc (VCRC), takes privacy seriously, and that means we employ a strict policy so we can provide the best information, awareness and support to our website visitors and community, without ever challenging their right to privacy.
This page maps out how we collect and manage personal information to ensure the privacy of our users.
Types of personal information we collect
Go Against The Flow is a resource and information website, and as such, collects very little private or personal information from users that can be used to identify them. Put simply, we’re here to support and educate, to provide information, not to take it.
Through our forums, users are invited to submit their ideas, opinions and experiences. Users may submit a name or handle, but will not ever be required to submit a real or full name, or any other identifying information. The email of the user will never be published with the submission and will not be kept on file by Go Against The Flow.
Occasionally, Go Against The Flow will host competitions and promote opportunities for user-generated content for the website and social media profiles. In these cases, participants will be asked to submit a contact email. Email details will be kept in accordance with relevant privacy laws, so competition winners can be contacted and further promotion can occur.
At times, Go Against The Flow may collect feedback on how visitors use the site and the various information products it offers. We do not collect sensitive information like political or religious beliefs, ethnic background or sexual preference.
The types of information we may collect includes visitor numbers, geography of users, statistics about visit duration, navigation through pages or the site, pages visited and various other similar information. Most of this information will be collected through platforms like Google Analytics and social media insights. No personal information that can be used to identify individual users will be collected for this purpose.
How we store information
We store information in accordance with privacy laws in secure computer storage facilities. We don’t pass information onto third parties, and we ensure we responsibly and securely destroy any personal information that is no longer required.
While we don’t provide details of users to third parties, we do rely on suppliers who may have access to our website. These suppliers may provide services such as communication consulting and copyrighting, web hosting, web development and web maintenance.